Cookie Policy
Last updated: 1 February 2026
2. How GlowBook Uses Cookies
We use cookies for different purposes. Below is a detailed breakdown of the types of cookies we use and why.
3. Strictly Necessary Cookies
These cookies are essential for the platform to function correctly. They cannot be disabled. Without them, services you have asked for (such as logging in or making a booking) cannot be provided.
| Cookie | Purpose | Duration |
|---|---|---|
| next-auth.session-token | Maintains your login session | Session |
| next-auth.csrf-token | Prevents cross-site request forgery attacks | Session |
| next-auth.callback-url | Remembers where to redirect after login | Session |
| glowbook_consent | Stores your cookie preferences | 13 months |
| visitor_id | Anonymous identifier for consent tracking | 13 months |
4. Analytics Cookies
These cookies help us understand how visitors interact with GlowBook by collecting and reporting information anonymously. This data helps us improve the platform and identify issues. These cookies are only set with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Identifies visitors within a 24-hour period | 24 hours |
5. Marketing Cookies
Marketing cookies are used to track visitors across websites. They are used to display adverts that are relevant and engaging for individual users. These cookies are only set with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits across websites for ad targeting | 3 months |
| _gcl_au | Google Ads | Stores conversion data for ad clicks | 3 months |
6. Third-Party Cookies
Some features on GlowBook involve third-party services that may set their own cookies:
- Stripe: sets cookies to process payments securely and prevent fraud. These are strictly necessary for payment functionality.
- Google Maps: may set cookies when address autocomplete or map features are used on the platform.
We do not control third-party cookies. Please refer to each provider's cookie policy for details on how they use cookies.
8. Consent Mechanism
In accordance with the GDPR and ePrivacy Directive, we only set non-essential cookies (analytics and marketing) after you have given your explicit consent through our cookie banner. Strictly necessary cookies do not require consent as they are essential for the platform to function.
Your consent preferences are stored in a cookie on your device and in our database, so we can demonstrate compliance. Consent records are retained for 13 months, after which you will be asked to reconfirm your preferences.
You can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The "Last updated" date at the top indicates the most recent revision.
10. Contact Us
If you have questions about our use of cookies, please contact us:
GlowBook Data Protection
Email: privacy@glowbook.com
Address: GlowBook Ltd, London, United Kingdom
For more information about how we handle your personal data, please see our Privacy Policy.